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Reference of complaints to preliminary proceedings committee for advice.
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38.— (1) As soon as practicable after receiving a complaint, the Council shall refer it to the preliminary proceedings committee for its advice on whether there is sufficient cause to warrant further action being taken.
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(2) The committee may—
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(a) require the complainant to verify, by affidavit or otherwise, anything contained in the complaint,
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(b) require the complainant to give, by statutory declaration or otherwise, more information relating to the matter raised by the complaint,
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(c) require the registered pharmacist or pharmacy owner to give such information in relation to the complaint as the committee specifies,
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(d) invite the registered pharmacist or pharmacy owner to submit observations.
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(3) A requirement under subsection (2)—
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(a) must be in writing,
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(b) must specify a reasonable time within which it is to be met,
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(c) may be made along with or after another such requirement.
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(4) The registered pharmacist or pharmacy owner may give the committee information although not required to do so and submit observations although not invited to do so.
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(5) Before arriving at its advice on whether there is sufficient cause to warrant further action, the committee shall consider—
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(a) any information given under this section, and
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(b) whether the complaint is trivial, vexatious, or made in bad faith.
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