Consumer Rights Act 2022
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Goods to be in conformity with sales contract | ||
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15. (1) Where a sales contract is concluded between a trader and a consumer, the trader shall deliver goods to the consumer that are in conformity with the sales contract at the relevant time. | ||
(2) Goods are in conformity with the sales contract if the goods— | ||
(a) comply with the requirements of sections 16 to 18 , and | ||
(b) do not fall to be treated as not being in conformity with the sales contract under section 19 . | ||
(3) Where the goods delivered by the trader are not in conformity with the sales contract, the consumer shall have the right to the remedies specified in Chapter 3 of this Part. | ||
(4) In this section, “relevant time”— | ||
(a) in relation to goods other than goods with digital elements, means the time at which— | ||
(i) the consumer, or a person nominated by the consumer for the purpose, acquires the physical possession of the goods, or | ||
(ii) the goods are delivered to a carrier who was commissioned by the consumer to deliver the goods (and who was not proposed by the trader for that purpose), | ||
and | ||
(b) in relation to goods with digital elements, means the time at which, following delivery of the physical component of the goods to the consumer or a person nominated by the consumer for the purpose— | ||
(i) the single act of supply of the digital content or digital service is performed, or | ||
(ii) the continuous supply of the digital content or digital service for a period specified in the sales contract, or the period for which the contract subsists, begins, | ||
in such a way that the digital content or digital service, or any means suitable for downloading or accessing it, has reached the sphere of the consumer and no further action by the trader is required in order to enable the consumer to use the digital content or digital service in accordance with the sales contract. |