Consumer Rights Act 2022
Obligations of consumer in event of termination of sales contract | ||
28. (1) This section applies where the consumer exercises any of the following rights— | ||
(a) the right to terminate a sales contract under section 14 (2) or 36 (5), | ||
(b) the short-term right to terminate a sales contract under section 23 (1) or 37 (2), or | ||
(c) the final right to terminate a sales contract under section 26 (2)(b) or 37 (2)(b). | ||
(2) The consumer shall— | ||
(a) terminate the sales contract by means of a statement to the trader expressing the decision to terminate the sales contract, and | ||
(b) return the goods delivered under the sales contract to the trader at the trader’s expense. | ||
(3) If a consumer fails to comply with an obligation imposed by subsection (2), he or she shall be liable in damages for any loss or damage suffered by the trader as a result of the failure. |