Consumer Rights Act 2022
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Provision of copy or confirmation of off-premises contract | ||
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105. (1) A trader who concludes an off-premises contract with a consumer shall provide the consumer with a copy of the signed contract or confirmation of the contract at the time of, or before, the conclusion of the contract. | ||
(2) The copy or confirmation of the contract shall be provided on paper or, if the consumer agrees, on another durable medium. | ||
(3) Where— | ||
(a) an off-premises contract is a contract for the supply of digital content that is not supplied on a tangible medium, and | ||
(b) performance of the contract has begun with the consumer’s prior express consent, | ||
the copy or confirmation of the contract provided by the trader shall include confirmation of the consumer’s acknowledgement, in accordance with section 111 (e)(ii) of the loss of the right to cancel the contract. | ||
(4) A trader who contravenes any of the provisions of this section commits an offence. |