Health (Assisted Human Reproduction) Act 2024

Chapter 6

Complaints, investigations and sanctions

Complaints against holders

180. (1) A person may make a complaint in the specified form to the AHRRA alleging that a relevant contravention by a holder may have occurred or may be occurring.

(2) Subject to section 175 , where the AHRRA receives a complaint, it shall cause an investigation of the matter, the subject of the complaint, to be carried out unless it is satisfied that the complaint—

(a) is not made in good faith,

(b) is frivolous or vexatious or without substance or foundation, or

(c) would be more appropriately dealt with by another body or authority given the nature of such matter.

(3) Where the AHRRA decides that a complaint falls within subsection (2)(a), (b) or (c), it shall give notice in writing to the complainant and the holder to whom the complaint relates of the decision and the reasons for the decision.

(4) Subject to section 175 , where a complaint is withdrawn by a complainant before the investigation report which relates to the complaint has been submitted to the AHRRA pursuant to section 183 (2), the AHRRA may proceed as if the complaint had not been withdrawn if it is satisfied that there is good and sufficient reason for so doing.

(5) Where, pursuant to subsection (4), the AHRRA proceeds as if a complaint had not been withdrawn, the investigation concerned shall thereupon be treated as an investigation initiated by the AHRRA, and the other provisions of this Act shall be construed accordingly.