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Provision for communications and services otherwise than online
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103. (1) The Authority shall make arrangements under which any person to whom it is required to give a communication under this Act may apply to have the communication provided by the Authority as a printed copy.
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(2) The Authority shall make arrangements under which—
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(a) any person who under this Act may make an application, and
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(b) any person to whom any service under this Act may be provided,
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may apply to make the application or have the service provided otherwise than online or through an electronic system.
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(3) The Authority shall specify, and publish on a website maintained by or on behalf of the Authority, the procedure for applications under subsections (1) and (2).
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