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Obligation to provide information to account-holder
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173. (1) A licensee of a remote gambling licence shall provide an account-holder with the information prescribed by the Authority under subsection (2).
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(2) The Authority shall prescribe the information that a licensee of a remote gambling licence shall provide to an account-holder relating to—
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(a) the recognition of the identifying characteristics of excessive or compulsive gambling and its adverse effects,
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(b) the facilities available to support account-holders to gamble in a manner that avoids excessive or compulsive gambling,
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(c) the facilities available to account-holders to block their access, or the access of a child, or both, to gambling websites or platforms, and
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(d) gambling support services providing information and assistance in respect of excessive or compulsive gambling.
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(3) In addition to providing an account-holder with the information prescribed by the Authority under subsection (2), that information shall be prominently displayed on the home page of the website of a licensee of a remote gambling licence and on each online platform where a relevant gambling activity provided by that licensee by remote means can be accessed.
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(4) A licensee of a remote gambling licence shall cause alerts, at the intervals prescribed by the Authority under subsection (6), to be sent to the account-holder’s account detailing—
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(a) the account-holder’s winnings and losses, and
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(b) the time spent by the account-holder participating in relevant gambling activities through that account.
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(5) A licensee of a remote gambling licence shall, in addition to any alerts that may be sent to an account-holder pursuant to subsection (4), provide the account-holder with immediate access, through his or her gambling account, to—
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(a) the amount of money in that account, and
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(b) details of the amounts paid by the account-holder to participate by remote means in each relevant gambling activity provided by the licensee over the period or periods prescribed by the Authority under subsection (6).
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(6) The Authority shall prescribe—
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(a) the intervals at which the alerts referred to in subsection (4) are to be provided, and
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(b) the period or periods referred to in subsection (5)(b).
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(7) A licensee of a remote gambling licence who fails to comply with a provision of this section is guilty of an offence and is liable—
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(a) on summary conviction, to a class A fine or imprisonment for a term not exceeding 12 months, or both, or
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(b) on conviction on indictment, to a fine or imprisonment for a term not exceeding 5 years, or both.
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