Consumer Rights Act 2022
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Price reduction: service contract | ||
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87. (1) This section applies where a consumer has the right under section 86 (1) to a proportionate reduction in the price. | ||
(2) The right of the consumer under this section is the right— | ||
(a) to require the trader to reduce the price the consumer is required to pay under the service contract in accordance with subsection (3), or | ||
(b) to receive from the trader a reimbursement of the price paid by the consumer in the amount of the reduction applicable under subsection (3). | ||
(3) The reduction of the price shall be proportionate to the decrease in the value of the service supplied to the consumer compared with the value that the service would have if it were in conformity with the service contract. | ||
(4) Where the service contract provides that the service shall be supplied for a period specified in the service contract, the reduction in the price shall be proportionate to the period during which the service was not in conformity with the service contract. | ||
(5) Where the consumer has the right to reimbursement under subsection (2)(b), the trader shall reimburse the consumer in accordance with section 90 . |